Privacy Policy

Introduction

At https://elderly-care-rio-hondo-texas.primarycareaid.com, we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. We are committed to adhering to various international privacy laws, ensuring transparency, and maintaining the trust of our users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://elderly-care-rio-hondo-texas.primarycareaid.com
Mobile applications and services offered by us
Any other digital platforms or services we own or operate, linked to this Privacy Policy
Interactions between users and our team through emails, phone calls, texts, or newsletters

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our platform. These entities have their privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy governs your privacy when:

You use our applications, access our online services as an authorized user, or download and interact with our mobile apps.
You visit our website(s) linked to this Privacy Policy.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
Payment Information: Data related to billing, including credit/debit card numbers, expiration dates, and payment history.
Financial Information: Records of transactions, bank details, and financial records relevant to our services.
Purchase Information: Items or services bought from us, including order history, quantities, and product specifications.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and other technical data from your mobile devices when using our apps.
Location Data: Geographic location data provided by your device when using our services.
Feedback: Comments, reviews, ratings, and responses you share with us regarding our products or services.
Social Media Information: Details from social media platforms when users choose to connect their accounts with ours.
Product Information: Data related to the products or services you inquire about or purchase from us.

We gather this data through direct user input, interactions with our digital platforms, and automated technologies. Additionally, we may receive personal data from third parties who assist in providing our services, subject to their respective privacy agreements.

Cookies

We use cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies enable core features of our website and apps, ensuring proper functionality.
Preference: They remember user preferences, language settings, and other customization choices.
Analytics: Analytics cookies help us understand how users interact with our platform, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes expire, we delete or anonymize the data securely. Our retention periods may vary based on legal obligations, tax requirements, and business needs.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy standards.
Regular system checks and updates to prevent potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our data practices, please contact us using the details provided in this policy.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

Access to your information and its rectification if inaccurate.
Erasure (right to be forgotten) of your data under certain circumstances.
Restriction or objection to the processing of your data.
Data portability, allowing you to move or copy your data to another service provider.
The right to lodge a complaint with a supervisory authority or our privacy team regarding our handling of your data.
Withdrawal of consent at any time without affecting the lawfulness of data processing based on consent before withdrawal.

To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website and/or direct communication with users. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

Email: [email protected]
Postal Mail: [Provide Address]

We value your trust in our privacy practices and are committed to handling your personal data with utmost care and transparency.